Privacy Policy

Privacy Policy

Last Updated: 01-Apr-2025

At QuickBuddy your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application or website. By accessing or using our platform, you agree to the terms of this policy.

I. Information We Collect

1. Personal Information : Full name, Phone number, Delivery address, Email address (optional), Payment method (COD, UPI, card — but we do not store card details)
2. Usage Information : Order history, App usage patterns, Device type and location (with permission), IP address and browser/device metadata

II. How We Use Your Information

1. We use your information to: Process and deliver your orders, Communicate order status and updates, Provide customer support, Improve user experience and app performance, Send promotional messages (only with your consent), Comply with legal obligations

III. Sharing Your Information

1. We do not sell or rent your personal data. We may share limited data with: Delivery partners to fulfill orders, Payment gateways for transaction processing, Legal authorities when required by law, Analytics providers to improve services (anonymized)

IV Data Retention

1. We retain your information as long as your account is active or as needed to comply with legal, accounting, or reporting obligations.

V Cookies & Tracking

1. We may use cookies or similar technologies to enhance user experience, track app performance, and store your preferences.

VI Your Rights & Choices

1. You can: Access or update your profile information, Request deletion of your account, Opt-out of marketing messages anytime, Control location permissions via your device settings

VII Security Measures

1. We implement industry-standard security practices to protect your data, including encryption, secure servers, and access controls. However, no method is 100% secure online, so we cannot guarantee absolute protection.

VIII Children’s Privacy

1. Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children.

IX Changes to This Policy

1. We may update this Privacy Policy from time to time. Changes will be posted here, and continued use of the service will indicate your acceptance.