QuickBuddyPrivacy Policy
How we collect, use, and protect your information across the QuickBuddy platform.
At QuickBuddy your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application or website across Food, Grocery, Pharmacy, Parcel, and Rider services.
I. Information We Collect
We gather personal details including your full name, phone number, delivery address, optional email, and payment method (excluding stored card details). We also collect usage data such as order history, app usage patterns, device type, location (with permission), IP address, and browser metadata. For Pharmacy orders, we additionally collect prescription images and related health information you choose to upload, used solely for pharmacist verification. For delivery partners (Riders), we collect driving licence, vehicle registration, and bank account details required for onboarding and payouts.
II. How We Use Your Information
We use your information to: process and deliver your orders, communicate order status and updates, provide customer support, improve user experience and app performance, send promotional messages (only with your consent), and comply with legal obligations.
III. Sharing Your Information
We do not sell or rent your personal data. We may share limited data with: delivery partners to fulfill orders, payment gateways for transaction processing, legal authorities when required by law, and analytics providers to improve services (anonymized).
IV. Data Retention
Information is retained as long as your account is active or as needed to comply with legal, accounting, or reporting obligations.
V. Cookies & Tracking
The platform uses cookies or similar technologies to enhance user experience, track app performance, and store your preferences.
VI. Your Rights & Choices
You may access or update your profile, request account deletion, opt out of marketing, and control location permissions at any time by contacting us at info@quickbuddy.in.
VII. Security Measures
We implement industry-standard security practices, including encryption, secure servers, and access controls, though we acknowledge no absolute protection exists online.
VIII. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children.
IX. Changes to This Policy
Policy updates will be posted on this page, and continued use of our service indicates your acceptance of the revised Policy.
X. Contact Us
For any privacy-related questions or requests, contact us at info@quickbuddy.in or visit our Contact page.